Returns Policy

Please check in store. If the product has a fault we have a return and replace policy.

We're giving back to YOU!

Welcome to our loyalty rewards system. You reward your pets with the best quality goods and we're giving back to you for doing so.

How does it work?

You'll be prompted to join our loyalty program by the pop up window here on our website. You can use this to create an account where points will accumulate as you earn them. You can use these points to discount your future purchases!

Each purchase you'll receive 5 points for every dollar spent on our website

1. Find the 'Rewards' Icon on our website (bottom right corner)

2. Click 'Join Now'

3. Create an account by filling out the information prompts. First name, last name, email address, and create a password

4. Check out just as you usually would

5. Now when you click the rewards window in the bottom right, you will see your points balance, as well as your order history

6. When you check out you can use your accumulated points to recieve a discount on your order

For in-store members: The loyalty program runs the exact same way, however your points cannot be interchanged between your in-store and online account.

Got Questions?

Contact Us